ViRhoes Privacy Policy
Last Updated Date: December 25, 2025
Introduction
ViRhoes (hereinafter referred to as “we” or “us”) fully recognizes the importance of your personal information and is committed to doing its utmost to protect the security and reliability of your personal information. We strive to maintain your trust by adhering to the following principles for protecting your personal information: the principle of accountability, purpose specification, choice and consent, data minimization, security safeguards, individual participation, and transparency. Simultaneously, we pledge to implement appropriate security protection measures in accordance with industry-established security standards to safeguard your personal information.
This Privacy Policy aims to inform you about how we collect, use, store, share, and protect your information, as well as the rights you are entitled to, when you visit our website (https://virheos.com) or use our products and services. Before using our services, please read and understand this policy thoroughly. By starting to use our services, you signify your agreement to the contents of this policy.
- How We Collect and Use Your Information
In order to provide you with services, improve product quality, and ensure service security, we will collect your personal information when you voluntarily choose a service or provide information. Failure to provide relevant information may prevent you from registering an account, using specific functions, or enjoying certain services we provide.
Information You Actively Provide:
- Contact and Inquiry: When you contact us via the “Leave Your Message” form or “Contact Us” page on the website, we collect the information you provide, such as your name, email address, company name, phone number, country/region, and your specific requirements, in order to offer you quotations, product selection advice, and technical support.
- Account Registration: If you register an account on our platform in the future, personal information may be required to complete the registration.
Information We Collect Automatically During Your Use of Services:
- Device and Log Information: To ensure the security and stable operation of our services, when you visit our website, we may automatically collect certain technical information through cookies or other means, such as your IP address, browser type and version, operating system, date and time of access, browsing history within the website (e.g., product pages viewed), and referring web addresses (URLs).
- Use of Cookies: We use cookies to remember your language preferences, analyze website traffic, and understand user interactions with the website, thereby optimizing the user experience. You can manage or disable cookies through your browser settings, but this may affect the normal use of some website features.
Purposes for Using Personal Information:
- To provide you with product information, technical documentation (e.g., performance curves, installation dimensions), quotations, and consultation responses.
- To respond to your service requests, providing after-sales support, fault diagnosis, and repair services.
- To improve and optimize our website, products, and services.
- To conduct internal data analysis, auditing, and research.
- To comply with applicable laws and regulations, resolve potential disputes, and ensure website security.
- How We Share, Transfer, and Disclose Your Information
We do not sell your personal information. We will only share your information under the following circumstances:
- Obtaining Your Consent: We will share your information with other parties after obtaining your explicit consent.
- Necessary for Contract Fulfillment: To provide you with the services you request (e.g., connecting you with local service partners, processing transactions), we may share information with necessary partners, but only to the extent necessary to provide the service and subject to their compliance with this Privacy Policy.
- Legal and Compliance Requirements: In accordance with legal and regulatory provisions, litigation dispute resolution needs, or upon request from administrative or judicial authorities, we may disclose your information.
- Protecting Legitimate Rights and Interests: To protect the property, rights, and safety of ViRhoes, our users, or the public from harm, we may disclose information when necessary.
- How We Protect and Store Your Information
- Security Measures: We employ security protection measures that meet industry standards, including technical and administrative means, to prevent the loss, misuse, unauthorized access, or disclosure of information. We only permit employees and partners who have a need to know such information to access personal information and have established strict contractual confidentiality obligations for them.
- Information Storage: We operate within the People’s Republic of China. Personal information collected and generated will be stored within China. We will take reasonable measures to ensure the confidentiality and security of data during storage. Information will be retained for the period necessary to achieve the purposes stated in this policy or for the minimum period required by law. After this period expires, we will securely delete or anonymize your personal information.
- Your Rights
In accordance with relevant laws, you have the following rights regarding your personal information:
- Access and Correction: You can contact us to inquire about or correct the personal data you have provided to us.
- Deletion: To the extent permitted by laws and regulations, you may request that we delete your personal data. This does not include data that we are required to retain for administrative, regulatory, or security reasons.
- Withdrawal of Consent: You may contact us to withdraw the authorization for personal information processing previously given. However, this does not affect the validity of data processing activities already carried out based on your consent prior to withdrawal.
- Account Deletion: If we provide user account registration services in the future, you may apply to delete your account.
- How This Policy Is Updated
To accommodate business development and changes in laws and regulations, we may revise this policy from time to time. The updated policy will be published on this page, and the “Last Updated Date” will be revised. For significant changes, we will also provide more prominent notice. Please review it periodically to understand how we protect your information.
- How to Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise your relevant rights, please contact us using the following methods:
- Email: contact@virheos.com
- Company Address: ShenGang Street, Jiangyin City, Jiangsu, China
We will review your request as soon as possible and respond upon verifying your identity.